Director | Consumer Experience
Ms. Bilodeau-Schenk joined Pacific Urban Investors in 1999 and has led the company in Operations, Design and Marketing for the past 24 years. She is responsible for the capital improvement planning and design for all Pacific Urban properties, and coordinates execution with construction and asset management. Ms. Bilodeau-Schenk also manages the Pacific Urban consumer experience, including the customer interface of marketing, point of sale, resident satisfaction, and communications. Her operations experience includes the development of digital marketing platforms, brand strategy, and executing capital projects for over 200 properties, including 30,000 renovated units. Prior to joining Pacific Urban Investors, Ms. Bilodeau-Schenk served as a marketing associate with McKinsey & Company in Palo Alto.